SOS TRAVEL
SAFE EMERGENCY 
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Personal Safety & Health Programs

1. SOS Basic Program

2. SOS Gangsa Program

3. SOS Tourist Program

SOS Basic Program

Personal Crime Assist

NoDescriptionCostRemark
1Request for Police response from nearest IPDFreeNationwide
2Request for Public Ambulance to government hospitalFree
3Request for Private Ambulance to medical center
– victim of crime		FreeUp to RM500.00 per claim
(unlimited times / year)
4Notify Loved OnesFree

Personal Accident & Sickness Assist

NoDescriptionCostRemark
1Request for Public Ambulance to government hospitalFree
2Request for Private Ambulance to medical center
– accidental injury		FreeUp to RM500.00 per claim
(unlimited times / year)
3Request for Private Ambulance to medical center
– serious ill-health		Chargeable

Breakdown / Accident Assist (Car or Motorbike)

NoDescriptionCostRemark
1Roadside assist for minor damages (motorcar only)Chargeable
2Breakdown towing services to nearest service center
(motorcar and motorbike)		Chargeable
3Accident towing services to police station and service centerFreeUp to RM200.00 per assignment

SOS Gangsa Program

Personal Crime Assist

NoDescriptionCostRemark
1Request for Police response from nearest IPDFreeNationwide
2Request for Public Ambulance to government hospitalFree
3Request for Private Ambulance to private medical center
- victim of crime		FreeUp to RM500.00 per claim (unlimited times / year)
4Reimbursement of Outpatient Medical ExpensesFreeUp to RM150.00 per claim (maximum 2 times / year)
5Reimbursement of Public Transport ExpensesFreeUp to RM30.00 per claim (maximum 2 times / year)
6Notify Loved OnesFree

SOS Gangsa Program (cont’d)

Personal Accident & Sickness Assist

NoDescriptionCostRemark
1Request for Public Ambulance to government hospitalFree
2Request for Private Ambulance to medical center
– accidental injury		FreeUp to RM500.00 per claim
(unlimited times / year)
3Request for Private Ambulance to medical center
– serious ill-health		Chargeable

Breakdown / Accident Assist (Car or Motorbike)

NoDescriptionCostRemark
1Roadside assist for minor damages (motorcar only)Chargeable
2Breakdown towing services to nearest service center
(motorcar and motorbike)		Chargeable
3Accident towing services to police station and service centerFreeUp to RM200.00 per assignment

SOS Tourist Program

Personal Crime Assist

NoDescriptionCostRemark
1Request for Police response from nearest IPDFreeNationwide
2Request for Private Ambulance to medical center
– victim of crime		FreeUp to RM1,000.00 per claim
3Reimbursement of Outpatient Medical ExpensesFreeUp to RM300.00 per claim
4Reimbursement of Public Transport ExpensesFreeUp to RM100.00 per claim
5Car Rental Allowance (due to theft of vehicle)FreeUp to RM500.00 per claim
(maximum 2 days)
6Reimbursement of Hotel AccommodationFreeUp to RM500.00 per night
(maximum 2 nights)
7Loss of Personal EffectsFreeUp to RM500.00 per claim
8Notify Loved OnesFree

SOS Tourist Program (cont’d)

Personal Accident & Sickness Assist

NoDescriptionCostRemark
1Request for Private Ambulance to medical center
– serious ill-health		FreeUp to RM1,000.00 per claim

Breakdown Assist (Car or Motorbike)

NoDescriptionCostRemark
1Roadside assist for minor damages (motorcar only)FreeUp to 2 hours per assignment
2Replacement of battery (motorcar only)FreeDelivery and installation only – member pays for battery
3Breakdown towing services to nearest service center
(motorcar and motorbike)		FreeUp to 600km round trip

Accident Assist (Car or Motorbike)

NoDescriptionCostRemark
1Request for Private Ambulance to medical center – accidental injuriesFreeUp to RM1,000.00 per claim
2Accident towing services to police station and service centerFreeUp to RM1,000.00 per assignment
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